Our
office:
Our office was established to provide the highest level of consultative high-risk
pregnancy care. We have a state-of-the art facility that specializes in the latest
perinatal treatments and the most advanced ultrasound imaging available. Located
in Torrance, California, we service the South Bay community and the surrounding
areas. We are dedicated to maintaining the health of our community and structure
our office so that we can provide our patients with the best possible care.
Our staff:
We are extremely proud of our staff. Each member plays an important
role in our medical team. We feel that the success of our
practice is made possible because of the dedicated professionals
on our team. They are here to help address your concerns,
explain each option and procedure, and alleviate your anxiety.
We recognize the emotional stress that often accompanies
a high-risk pregnancy, and we strive to provide you with
the highest level of care and understanding.
Our standards:
Our practice was founded on a total commitment to you, the
patient, and the health of your unborn baby. We have carefully
combined all the elements that will ensure your optimal
care, including a comforting environment and a compassionate
staff. We emphasize:
Personal
attention: we take a one-on-one approach to your care and
are sensitive to your individual needs and concerns. During
your visits, you are assured of our undivided attention,
detailed explanation of your condition, and Dr Naylor’s
involvement through every step of your diagnosis and treatment
Quality
care: we strive for excellence in all aspects of your care
and treatment. With us, you may feel secure knowing that
we will do everything possible to protect the health of your
baby
A
team approach: we work closely with your primary obstetrician.
This includes maintaining close communication during the
decision making process and providing complete reports of
all tests, evaluations, and recommendations regarding your
care.
Office
hours:
Regular office hours are Monday - Friday from 9am to 5pm. We
are closed for lunch from 12:30 to 1:30pm. For emergency services,
our staff is available 24 hours/day, 7 days/week. So that we can provide
you with our complete
attention during your visit, we appreciate your efforts to make appropriate
childcare arrangements before arriving at our office.
Insurance & Billing:
We are
providers for a varity of insurance carriers, including most
PPO plans and a large number of HMO plans. Please call your insurance
company to confirm your benefits and determine the limits
and participation requirements. You may need to obtain pre-authorization
from your carrier in order to avoid unnecessary costs to
you. If we do not participate with your insurance plan, we
can bill your insurance as a courtesy to you. However, you
are ultimately responsible for any professional fees that
you insurance carrier does not pay.
All non-covered
payments, co-payments and deductibles are due at the time
of your appointment. We accept cash, checks, and all major
credit cards. Our staff can assist you with any questions
or concerns you may have about other financial arrangements.
If you have further questions, we will be happy to speak
with you and provide you additional assistance.
Personal
health information:
In order for us to provide you with the best possible care,
we rely on you to provide us with complete and accurate information
about your condition, symptoms and health history. We thank
you for entrusting us with your medical information and will
fulfill our obligation in keeping your personal health information
confidential. Your privacy is extremely important to us, and
we will not release your records unless we have written notification
that you wish us to do so.